Shipping policy
Shipping Policy
OVERVIEW
Thank you for visiting and shopping at House of Kanakia. The following terms and conditions constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method Estimated Delivery Time Shipment Cost
Standard 5-7 business days Calculated at checkout
Express 2-3 business days Calculated at checkout
Overnight 1-2 business days Calculated at checkout
*Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
House of Kanakia ships to addresses within India. We do not ship to P.O. boxes, APO/FPO addresses at this time.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
House of Kanakia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
House of Kanakia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
Currently, we do not ship outside India.
RETURNS POLICY
Our Return Policy provides detailed information about options and procedures for returning your order.
CONTACT US
For more information about our shipping practices, if you have questions, or if you would like to make a complaint, please contact us by email at care@houseofkanakia.com or by mail using the details provided below:
N. M. & Co.
273-A, Prarthana Samaj, Girgaon
Kanakia Tea, 400004
Mumbai, MH, India