Privacy policy
Privacy Policy
This Privacy Policy describes how House of Kanakia (referred to as “we”, “us”, or “our”) collects, uses, and discloses personal information about visitors and customers of www.houseofkanakia.com (the “Site”) or those who communicate with us through our Services. Please read this policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on the Site with an updated “Last updated” date.
How We Collect and Use Your Personal Information
To provide our Services, we collect and have collected personal information about you from various sources as outlined below. The types of personal information we collect depend on your interactions with our Site.
What Personal Information We Collect
Information Directly from You:
• Basic contact details (name, address, phone number, email)
• Order information (billing and shipping addresses, payment details)
• Account information (username, password, security questions)
• Shopping details (items viewed, cart contents, wishlists)
• Customer support communications
Information Collected through Cookies:
We use Cookies to collect Usage Data, including device and browser information, IP address, and interactions with our Site. For details about Cookies used on our Shopify-powered store, refer to https://www.shopify.com/legal/cookies.
Information Obtained from Third Parties:
We may receive information from third parties such as service providers, payment processors, and analytics providers, in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for:
• Providing products and services
• Marketing and advertising
• Security and fraud prevention
• Customer communication and support
Cookies
Our Site uses Cookies to enhance user experience and for analytics purposes. You can manage Cookie preferences through your browser settings, although disabling Cookies may affect certain features of the Services.
How We Disclose Personal Information
We may share your personal information with:
• Service providers who assist in operations (IT, payment processing, analytics)
• Business and marketing partners (e.g., Shopify)
• Affiliates or in connection with a business transaction or legal obligation
User Generated Content
Content you post publicly on our Services is accessible to others. We are not responsible for the privacy or security of such information.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
Security and Retention of Your Information
We implement security measures to protect your personal information but cannot guarantee absolute security. Information retention periods vary based on legal requirements and operational needs.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, delete, correct, or restrict the use of your personal information. You can exercise these rights as described on our Site or by contacting us.
Complaints
If you have concerns about our handling of personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred and processed outside your country of residence, including to the United States. We ensure such transfers comply with applicable data protection laws.
Contact
If you have questions about our Privacy Policy or wish to exercise your rights, please contact us at houseofkanakia@gmail.com or at N. M. & Co, 273-A, Prarthana Samaj, Girgaon, Kanakia Tea, 400004 Mumbai MH, India.